As you know, South Africa was declared by our President on 15 March 2020 to be in a national state of disaster and as the novel coronavirus (COVID-19) continues to spread across the globe and into Africa. Needless to say, we are deeply concerned about its effect on you our clients, and on our own people.
Accordingly, while this law firm has (thankfully) not been directly impacted by the virus, we take this situation seriously and have put measures in place to contain its spread. Our focus is on doing what we can to ensure the safety and wellbeing of ourselves and anyone visiting our office while still servicing our clients and continuing business as usual. We have accordingly put the following safety measures in place:
- Ensuring that we are kept updated at all times of the ongoing situation
- Avoiding as best as possible face-to-face meetings;
- Restricting handshakes and/or any physical contact; and
- Ensuring that we and our offices are properly sanitised and secured.
We kindly request from you to assist us by choosing to “meet” remotely or by telephone and to avoid coming to our offices for meetings. Documents may be delivered to our office – we will no longer meet with clients to take in these documents – and we will revert to clients as soon as possible after receiving and working through delivered documents. Meetings at our office in relation to submissions of applications will, however, continue as usual. In this respect, clients will either arrive at our office or meet us at VFS Global or the Department of Home Affairs (by prior arrangement) to attend to the submission of applications.
We will continue to monitor the situation as it develops and may modify our response as appropriate. We will accordingly advise you, either directly or through our website of any further developments as the situation evolves.
We remain at your service and wish you and yours special care as we navigate through this difficult time.
Stefanie de Saude-Darbandi